Welcome to Reconnects

A new way to stay connected.


Where was your plan purchased from?

Continue

What we do?

We offer fast and easy servicing and management for mobile phones. Our customer journey is paramount, we offer everything under one roof, and when you work with us, you’ll also be working with our global network of partners – with a track record of results and reliability.

  • img

    Phone switching

    Need to replace your phone? Whatever the reason, we make it easy and we never say no.

    Complete the process within minutes and have a new phone on its way to your door with our express delivery and collections through our simple two-step replacement service.

    In many of our markets, we have guaranteed turnaround times, from as quickly as six hours.

  • img

    Repair and delivery

    Our role is to help you anytime. Whether your phone damaged or just isn’t working the way you need it to, we can assess your needs and get you reconnected fast.

  • img

    Coaching services

    We love to share our advice, including how to keep your phone data secure, how to keep your phone up-to-date and working effectively, and a myriad of other tips and hacks.

Why partner with us?

A seamless online experience, powered by smart technology

More details

From the moment customers subscribe, we make things simple. And because we’re a fully digital platform, we’re able to give immediate answers - and same-day solutions. Using the latest technology, we also offer next-generation servicing for your customers’ mobile phones – in fact, we’ve taken the whole experience of dealing with us online.

Customers at the heart of our design

More details

We’ve embedded a customer-driven culture throughout our team. This means we regularly collect feedback from our customers and work closely with our partners to continually improve our services and innovate new ways to reconnect customers.

Get to market quickly

More details

The Reconnects platform has been built with our partners in mind. We’ve created a plug-in design at the back-end of our platform that can be totally customised for your brand. And since Reconnects is designed to be easily adopted into your own customer systems, it means you can get to market faster.

From the moment customers subscribe, we make things simple. And because we’re a fully digital platform, we’re able to give immediate answers - and same-day solutions. Using the latest technology, we also offer next-generation servicing for your customers’ mobile phones – in fact, we’ve taken the whole experience of dealing with us online.

We’ve embedded a customer-driven culture throughout our team. This means we regularly collect feedback from our customers and work closely with our partners to continually improve our services and innovate new ways to reconnect customers.

The Reconnects platform has been built with our partners in mind. We’ve created a plug-in design at the back-end of our platform that can be totally customised for your brand. And since Reconnects is designed to be easily adopted into your own customer systems, it means you can get to market faster.